Everything you need to know about our handcrafted crystal cups
Each crystal cup is handcrafted with love and care, inspired by cherished childhood memories from Disney and other beloved shows. The creation process takes approximately 6 days for each cup to be carefully crafted, perfected, and prepared for shipment.
Once your cup is ready, it is beautifully boxed and sent to the post office. The entire process from order to shipment takes around 14 days. After shipping, delivery typically takes up to 10 business days to reach your doorstep.
Yes! We understand how precious these handcrafted crystal cups are. Shipping insurance is available to protect your order during transit. We highly recommend adding insurance for peace of mind, especially for international orders.
You have 30 days after receiving your order to use our guarantee. This covers issues such as broken glass, manufacturing defects, or damage during shipping.
Please note that we do not offer full refunds for items you simply didn't like. However, we strive to make things right and will compensate as much as possible through free items, gifts, or store credit to ensure your satisfaction.
Absolutely! Each crystal cup is carefully packaged in an elegant gift box, making it perfect for gifting to loved ones or treating yourself. Our packaging reflects the care and artistry that goes into creating each piece.
If you experience any issues with your order, please contact us immediately. We're committed to resolving any problems quickly and ensuring you're completely satisfied with your purchase. Whether it's a shipping concern, product defect, or any other issue, we're here to help.
We'd love to hear from you! You can reach us through our contact page, email us directly, or send us a message on social media. We typically respond within 24-48 hours during business days.
Yes! We welcome bulk orders for special events, corporate gifts, or wholesale opportunities. Please email us with your requirements, including quantity and any customization requests, and we'll provide you with a personalized quote and timeline.
While we're proudly an American business, our growing fan base has allowed us to expand our operations. We now work with trusted partner factories in multiple locations to meet demand while maintaining our high quality standards. Rest assured, every cup is crafted with the same attention to detail and love, no matter where it's made.
Each crystal cup is a unique work of art, handcrafted with love and inspired by cherished childhood memories from Disney and other beloved shows. We pour our hearts into every design, creating pieces that bring joy, nostalgia, and elegance to your daily routine. These aren't just cups—they're treasured keepsakes that celebrate the magic of your favorite characters and stories.